VIRTUAL PBX PRICES AND CALL RATES
The Fonema virtual PBX allows you to have the most complete telephone service for your company without investments, without permanence and with the best call rates. You will save costs and always with the best quality and customer service.
The most advanced virtual PBX at the best price
The Fonema virtual PBX allows you to use your own mobile phone to make and receive personal and business calls. You will be able to have two lines in the same terminal to use it easily. It includes a monthly package of 500 minutes per user to make calls to fixed and mobile phones and the rates once the package is exceeded are economic and without establishment costs. The price of the virtual PBX service includes all the features and the intuitive management from the app or the Control Panel. We also offer the best customer service to help with the initial configuration and subsequent modifications.
What are the different virtual PBX plans?
The Fonema virtual PBX has different plans that adapt to the needs of each business:
Fonema Basic
For small businesses, this is the telephone service that fits best. It allows you to receive calls on your mobile phone or an IP phone, a bonus with 500 minutes per month.
➞ If you are interested in this virtual PBX the base price is 25€/month including 2 users and 10€/month for each additional user (VAT not included).
Fonema Standard
This plan is aimed at companies where there are several departments or working groups. With this plan the configurations of schedules, locutions, ring groups can be made independently for each department. Also it includes call recording and CRM integrations.
➞ This phone system plan has a base price of 50€/month including 3 users and 10€/month for each additional user (VAT not included).
Fonema Advanced
Directed to those companies that send and receive calls on a large scale, such as telemarketing campaigns or customer services.
This is the plan with more features and it adapts to the needs of each client. It has a predictive dialer, the possibility of carrying out satisfaction surveys, supervisor mode, and call listening for agent training.
➞ This phone system plan has a base price of 90€/month including 5 users and 15€/month for each additional user (VAT not included).
Which plan best suits your business needs? You can try the virtual PBX plans by activating your account on this link.
| Basic | Standard | Advanced | |
|---|---|---|---|
| Phone numbers included | 1 | 1 | 1 |
| Minutes included (only Spain) | 500 minutes per user/month | 500 minutes per user/month | 1000 minutes per user/month |
| App Android/iOS/Web | |||
| Softphone Windows/Mac/Linux | |||
| Queues | 1 | 3 | Unlimited |
| Time schedules | 1 | 3 | Unlimited |
| Music on hold and custom voice-overs | 1 | 3 | Unlimited |
| IVR | |||
| Whispers | |||
| Call recording | 1GB/user (24h aprox.) | 1GB/user (24h aprox.) | |
| CRMs integrations | |||
| API | |||
| Calls transcriptions | |||
| Reports | Call list | Call list | Advanced reports |
| Visual dial plan | |||
| Supervisor module | |||
| Calls listening (spy mode) | |||
| Satisfaction surveys | |||
| Predictive dialer | |||
| Minimum contract period | No | No | No |
| Base price (VAT not included) | 25€/month 2 first users | 50€/month 3 first users | 90€/month 5 first users |
| Price for additional user (VAT not included) | 10€/month | 10€/month | 15€/month |
| Try | Try | Try |
CALL RATES AND ADDITIONAL SERVICES
| Concept | Monthly price (VAT not included) | Set-up price (VAT not included) | ||
|---|---|---|---|---|
| Calls to fixed lines when package is over (Spain) | 0,015€/min | No call establishment and billed by the second | ||
| Calls to mobile lines when package is over (Spain) | 0,03€/min | No call establishment and billed by the second | ||
| Calls to other destinations | See international call rates | |||
| Additional voice numbering (Spain, 901, 902) | 4,50€/month | 4,50€ | ||
| International numbering | See pricing | |||
| Fax reception number (Spain) | 4,50€/month | 4,50€ | ||
| Sending faxes (Spain) | 0,11€/page | |||
| Fax reception | Free | |||
| Faxing (International) | See international faxing rates | |||
| Numbers 900 | 2,00€/month | 4,50€ | ||
| Reception of calls from Spain to numbers 900 | 0,22€/min | No call establishment | ||
| Sending SMS | 0,10€/message | |||
| Call transcription | 0,06€/min | |||