If you need to record calls in your company, Fonema is one of the best solutions.
You can activate call recording in Fonema for incoming calls and for outgoing calls (for each user).
Once activated, any call you make through the PBX (using the Fonema app or with your IP phone or from your computer with Phonip Plus) will be registered and recorded in the cloud.
You can consult, listen and download them from the application’s Call list:
You can also enable voice-to-text transcription of your calls with more than 100 supported languages.
If you enable it, any recorded calls will be transcribed and you can read the content of the call in a chat view and even search through your calls by a specific word.
Use it from any device: iOS, Android, your computer or an IP phone
Make calls with the company number on your mobile
Get new phone numbers from over 50 countries or have your numbers ported
Recording calls in the cloud
Call Center modules for supervisor, advanced reports, etc. are available.
And much more: ring groups, call forwarding, transfers, click2call button for your web.
Integrated with CRMs and other services
For more information, please contact us using the form below. We will be happy to assist you.