PHONE INTEGRATION WITH GOOGLE CONTACTS
Integrate your company’s telephony with Google Contacts Increase productivity and improve customer service.
WHAT IS GOOGLE CONTACTS?
Google Contacts is Google’s contact management tool. It is available in Google services such as GMail, GSuite and can be synced from Android devices. You can see the advantages of using telephony integrated with services such as Google Contacts in this article article on our blog.
WHAT ARE THE ADVANTAGES OF INTEGRATING FONEMA WITH GOOGLE CONTACTS?
By integrating Fonema’s virtual switchboard telephony with Google Contacts you will save time in attending to your customers and you will know who is calling you before you answer the call. In short, you will improve productivity and customer service.
By activating the integration with Google Contacts, every time you receive a call the phone number will be searched among your contacts.
If you receive the call on your computer with Phonip Plus (or another softphone) or an IP phone, you can see the name of the associated contact.
And on your mobile, with the Fonema app, you will receive a PUSH notification with the name of the contact.
HOW CAN I ENABLE FONEMA INTEGRATION WITH GOOGLE CONTACTS?
The configuration is very simple and can be done in a few minutes. If you are not a Fonema customer, you can request a free trial.
For more information on how to set up integration with Google Contacts, please see this article from our help center.
VIRTUAL PBX FONEMA
Use it from any device: iOS, Android, your computer or an IP phone
Make calls with the company number on your mobile
Get new phone numbers from over 50 countries or have your numbers ported
Recording calls in the cloud
Call Center modules for supervisor, advanced reports, etc. are available.
And much more: ring groups, call forwarding, transfers, click2call button for your web.
Integrated with CRMs and other services
For more information, please contact us using the form below. We will be happy to assist you.