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Centralita Virtual

The best virtual PBX software for your smartphone with Fonema app

Easy to use. Perfect for your business.

Disponible en Google Play
Disponible en App Store
Windows Linux macOS
Teléfonos IP
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1 number independent of your mobile phone number

Use your mobile line for personal use and the Fonema number as a phone line for your company. You will be able to receive and make calls with either number on your own mobile, always in a simple and comfortable way.

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Your cheap virtual PBX with the best plans

Each Fonema user adds 500 monthly minutes to fixed and/or mobile phones in Spain to their virtual switchboard. And if you need more minutes, don't worry because the rates are cheap and there is no call establishment.

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A virtual PBX that suits your business

You will be able to use and configure all the functionalities expected from an advanced virtual switchboard in a simple way from your mobile phone. The best telephony for companies at your fingertips!

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Try Fonema for free during 7 days without commitment

The features for which you will want to use our virtual phone system

From any device

You can manage and use the service from any device: Windows, Mac OS X, Linux, iOS, Android, desktop or wireless IP phones. You can make, receive and transfer calls in the virtual switchboard even from your mobile phone.

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CRM integration with virtual PBX

Identify the calls with your CRM data, call from the CRM itself and write down the calls and record the recordings in your customer files.

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Interactive Voice Response (IVR)

Easily design option menus to route calls to the appropriate departments or users.

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Find me

Indicate where you want to receive your user's calls: on their mobile, on their desktop IP phone, on another landline. You can choose to have them all ringing at once or sequentially.

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Call recording

If you wish, all calls made and/or received can be recorded in the cloud. You no longer need "pen and paper" to write down an email when you are on a call outside your office.

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Transfer calls

Take a call and transfer it to another user. It doesn't matter if you are answering the call with your mobile phone on the street or in the office.

Voiceovers and music on hold

Improve the image of your business by adapting the welcome announcements and the music on hold. As easy as recording them directly from the app on your mobile or uploading them in MP3 or WAV format.

Hours of operation

Indicate from the app what your business hours are and the holidays and calls will be diverted to your answering machine.

Answering machine to email

If you activate it, when a call cannot be answered because all the users are busy or it is out of hours, it will jump to the answering machine and the virtual switchboard will send by email the audio of the message.

Ring groups

Indicate in the virtual PBX app which users will answer the calls and how: simultaneously, in order, the one who answered the least number of calls, etc.

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Instant messaging and presence

With the Phonip Plus software included in the switchboard, you can communicate with text messages between all the workstations in your company. The moment a user makes or receives a call, its status becomes busy and the rest of the users will be able to see it and avoid bothering you at that moment.

Call Center

If you need a call center either for call handling or telemarketing, Fonema incorporates agent supervisor functionalities, presence control, surveys, predictive dialer and reports with advanced metrics.

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Make calls

Take advantage of the best international rates. You can call from your own mobile, from your computer or using a desktop or cordless IP phone.

Telephone numbering

It will have company and personal numbering with direct access to each user (DDI). You can choose which number to use to make calls even if you make them from your mobile.

In addition, we have numbers from more than 50 countries.

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Carry your numbers

If you need to keep your current number we arrange portability so you can receive calls through the virtual PBX.

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Dispense with ISDN lines

By using the virtual switchboard your Internet connection can save the costs of ISDN lines and take advantage of all the benefits of a cloud PBX.

Integrated Mobile Telephony

We offer integrated mobile telephony:

  • Free calls between PBX and cell phones
  • Free calls between cell phones
  • Cell phones are integrated with all PBX features

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Click2Call button for your website

Visitors to your website can contact your company free of charge by clicking on the button and entering your telephone number.

Improve your customer service

Offering a free form of contact will convert more visitors to your website. You can also customize the button with your logo and corporate colors.

Telephony, SMS and Fax APIs

With the Monema API you can make calls, get call lists to generate your own reports, download recordings and send SMS and faxes.

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Integrate the virtual PBX with your applications

You can receive real-time notifications in your applications every time a call is made or received with Fonema.

Try Fonema for free during 7 days without commitment

More reasons to buy a virtual PBX?

If you need to know any more reasons for buying a virtual PBX just contact us and we will be happy to give you all the information you need.

FIND OUT HOW IT WORKS
OUR VIRTUAL PBX

What can I do with the Fonema virtual PBX?

The Fonema virtual PBX app adapts to the needs of any company due to its versatility and reliability.

Fonema includes an additional company number. You will be able to make and receive calls through the virtual switchboard using that number as an identifier, allowing you to dedicate your mobile number for your personal use.

You can also use Whatsapp for Business with this number, allowing you to separate professional and personal use.

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If you activate the recording option, any call you make or receive with the app will be recorded in the virtual PBX. You will be able to consult it and listen to it a few seconds after it is finished.

You can also enable speech to text transcription, both incoming and outgoing calls, in over 100 available languages.

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If your company uses a CRM, with Fonema you can integrate it with the virtual PBX. When you receive a call, the number will be searched in your CRM to show the contact’s name in your mobile or IP phone. You will also be able to make calls by clicking on the customer’s profile and even write them down with the corresponding recordings.

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Fonema allows you to make and receive calls with all kinds of devices through the virtual PBX: your mobile, IP phone, or even a landline. Each user can configure how he wants to be located when receiving a call: on his IP phone, mobile phone, on a fixed line…

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All the power of a virtual PBX

With Fonema your company will have a quality telephone service ready to offer the best attention to your customers. Fonema plans include all the necessary services for your company at no extra cost.

VIRTUAL PBX INTEGRATIONS

Fonema allows you to integrate your company's telephony with various applications such as virtual disks or CRMs.

By integrating with your CRM, you will be able to call directly from it, obtain the information of your contacts and potential customers every time you receive a call and leave them in your contacts' file with their respective recording.

  • Improve productivity in your company
  • Identify your customers' incoming calls, even from their mobile phones.
  • Record the subject and content of a call directly in your customer's file while you are answering it.
  • View recordings from your CRM to review issues with your customer.

If you integrate Fonema with your file storage system, you will be able to save your call recordings in it.

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For more information, please contact us using the form below. We will be happy to assist you.

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